1. Introduction
These Terms and Conditions (“Terms”) govern the provision of freight forwarding, logistics, and related services by Penffer Freights LLC (“Company,” “we,” “us,” or “our”) to its clients (“Client” or “you”). By engaging our services, you agree to comply with these Terms.

2. Scope of Services
2.1. Penffer Freights LLC provides freight forwarding, logistics solutions, customs clearance, and other related services as agreed upon in the service agreement or quotation.
2.2. All services are subject to applicable national and international laws, including transport conventions and customs regulations.

3. Client Responsibilities
3.1. The Client is responsible for providing accurate and complete information regarding the shipment, including but not limited to the nature of goods, weight, dimensions, and any special handling requirements.
3.2. The Client must ensure that all goods are properly packed and labeled in compliance with applicable regulations.
3.3. The Client must disclose if the goods are hazardous, perishable, or of high value.

4. Liability and Limitations
4.1. Penffer Freights LLC shall not be liable for delays, loss, or damage caused by force majeure events such as natural disasters, strikes, or governmental actions.
4.2. Liability for loss or damage to goods is limited to the extent permitted under applicable laws and conventions governing freight forwarding services (e.g., CMR for international road transport).
4.3. Insurance coverage for goods is not included unless explicitly requested by the Client and confirmed in writing.

5. Subcontracting
5.1. Penffer Freights LLC reserves the right to subcontract any part of its services to third-party carriers or service providers while maintaining responsibility for the overall service quality.

6. Payment Terms
6.1. Invoices must be paid within the agreed payment terms specified in the service agreement or invoice document unless otherwise stated in writing.
6.2. Late payments may incur interest charges as per applicable laws.

7. Confidentiality
7.1. Both parties agree to maintain the confidentiality of all proprietary information shared during the course of business unless disclosure is required by law.

8. Termination of Services
8.1. Either party may terminate the agreement with prior written notice as specified in the service agreement or due to a breach of these Terms by the other party.

9. Governing Law and Jurisdiction
9.1 These Terms are governed by the laws of Abu Dhabi, UAE, and any disputes arising from them shall be subject to the exclusive jurisdiction of Abu Dhabi courts.

10. Miscellaneous Provisions
10.1 If any provision of these Terms is deemed invalid or unenforceable, it shall not affect the validity of the remaining provisions.

For further details or queries regarding these Terms and Conditions, please contact us directly at +97102 5653 250